Trust & Standards
How we vet contractors
"Vetted" gets thrown around a lot in this industry. Here's specifically what it means when we say it — and what it doesn't.
What every specialist passes before joining
License verification at onboarding
Colorado doesn't issue one statewide general contractor license — licensing happens city by city and county by county. So we check that a specialist holds the licenses their jurisdictions actually require for their trade, at the time we bring them on. Electrical and plumbing work additionally requires state-licensed tradespeople, and we confirm our partners use them.
Proof of insurance
We require a current certificate of general liability insurance before a specialist receives a single appointment. No certificate, no appointments.
An established local track record
We look for businesses that are actually established in Colorado — real completed projects, a real local reputation, and a history we can check. Not a national call center, and not an out-of-state crew that showed up after the last hailstorm and will be gone before the warranty matters.
A real conversation
Before anyone joins the network, we talk. How they scope projects, how they handle permits, what their communication looks like, where their project minimums sit. If a contractor treats permits as optional or can't explain their process clearly, that's the end of the conversation.
Ongoing accountability
Vetting isn't a one-time gate. We follow up on how appointments actually go — did they show up on time, prepared, professional? Specialists who don't hold the standard don't keep getting appointments. It's that simple.
What we don't claim
Honesty matters more than a sales pitch here. We're a coordination service, not the contractor — the agreement for your project is between you and the specialist, and they're responsible for their own work, communications, and compliance.
We verify licensing and insurance when a specialist joins our network, but conditions can change, and we don't guarantee any contractor's performance or outcomes. That's why we always encourage homeowners to verify credentials directly before signing anything — ask for the license number and the insurance certificate. A specialist worth hiring will hand both over without blinking, and ours expect the question.
What we can promise: nobody gets into the network without passing the checks above, you'll know exactly who you're meeting before anyone contacts you, and specialists who don't perform stop getting our appointments.
Common questions
No, and we're upfront about that. The contract for your project is between you and the contractor, and they're responsible for their work. What we do is control who gets into the network in the first place and remove specialists who don't perform. We always encourage homeowners to verify licensing and insurance directly with any contractor before signing — a good one will hand it over without hesitation.
Our network changes as contractors are added and removed, and matches depend on your project type, location, and timing. Before any appointment is booked, you'll know exactly which company you're meeting — name, business, and appointment time. You're never meeting a stranger. See our Partner List page for how partner disclosure works.
No-shows, chronic lateness, unprofessional behavior in a homeowner's house, pressure sales tactics, and letting licensing or insurance lapse. We'd rather have fewer specialists we trust than a long list we can't stand behind.
Reviews are useful and we look at them too. But reviews can't tell you whether insurance is current, whether the company still exists, or whether they'll show up on time next Tuesday. We check the things reviews can't, and we have an ongoing relationship with the specialist — which means accountability after the match, not just before it.
Ready to meet a specialist who's already been checked out?
Tell us about your project and we'll line up the right pro on your calendar.
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