No Surprises

What happens after you hit submit

On most home services sites, submitting a form starts three weeks of mystery phone calls. Here, this is the entire sequence — nothing happens that isn't on this page.

1

Usually within minutes (always within one business day)

We call you — one call, from us

A real person from The Project Desk calls to confirm a few details: your project scope, timeline, and that you're authorized to request work on the property. This takes a few minutes and it isn't a sales pitch — it's how we make sure the pros who show up are the right fit and arrive prepared. This is also where you tell us whether you'd like to meet one pro or compare a few.

2

During that same call, or shortly after

We match your project to vetted specialists

We look at your project type, your location, and which specialists in our network actually handle work like yours. Every match has passed our vetting — licensing checked at onboarding, current insurance on file, and an established Colorado track record.

3

Before anyone else contacts you

You get the names

You'll know exactly which company (or companies) you're meeting and when each appointment is scheduled — before any contractor reaches out. No surprise calls from businesses you've never heard of. If a name shows up on your caller ID, it's someone you were expecting.

4

The day before your appointment

We send a reminder

A courtesy text or email confirming the date, time, and who's coming. Reply STOP anytime to opt out of messages.

5

Appointment day

Your pro shows up prepared

They already know your project details — you won't be starting from zero or repeating everything you told us. They'll walk the space, take measurements, answer questions, and discuss options.

6

Typically within 3–5 business days after

You decide from here — and we step back

Each pro puts together a written proposal. From here, you work with contractors directly. Compare what they put together, take your time, or take it somewhere else entirely — it's yours. We don't do follow-up sales calls, and there's no obligation to hire anyone.

What will never happen

  • Your information being sold or passed to anyone beyond the specialists you're scheduled with
  • Calls from companies you weren't told about in advance
  • Pressure to hire, upgrade, or "act today"
  • A bill — this is free for homeowners, start to finish

Common questions

That's the whole process. Ready to start?

Takes about 60 seconds — and now you know exactly what happens next.

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