These Terms of Service ("Terms") govern your use of The Project Desk website and services. By accessing or using our website, you agree to these Terms.
The Project Desk is a brand operated by Bedrock Growth Systems LLC ("we," "us," or "our").
1. Overview of Services
The Project Desk connects homeowners with independent local contractors for home improvement and remodeling services. We do not perform construction services and are not a contractor.
We provide an introduction and communication platform only.
2. No Guarantee of Services
We do not guarantee:
- That you will be matched with a contractor
- The availability, quality, or pricing of any contractor
- That any project will be completed
All services are provided directly by independent contractors. We encourage users to independently verify any contractor's licensing, insurance, and qualifications before engaging their services.
3. Independent Contractors
Contractors in our network are independent businesses and are not employees, agents, or representatives of The Project Desk.
We do not control, supervise, or direct the work performed by any contractor and are not responsible for:
- The performance or quality of services
- Project outcomes
- Contractor communications or conduct
Any agreement for services is solely between you and the contractor.
Users are solely responsible for evaluating and selecting any contractor they choose to work with. We encourage homeowners to verify licensing, insurance coverage, and other qualifications directly with the contractor before entering into any agreement.
The Project Desk and Bedrock Growth Systems LLC are not a party to any agreement, contract, or arrangement between a homeowner and a contractor. We do not handle payments, project management, or dispute resolution and have no responsibility for any agreements or services provided by contractors.
4. User Responsibilities
By using our services, you agree to:
- Provide accurate and truthful information
- Use the service for legitimate home service inquiries only
- Not submit false, misleading, or duplicate requests
- Submit requests only if you are the homeowner or otherwise authorized to request home improvement services for the property
- Not misuse the website or attempt to interfere with its operation, including through automated means or unauthorized access
5. Communications & SMS Terms
a) Consent
By submitting your information, you provide express written consent to be contacted by The Project Desk and selected local contractors participating in your request (see Partner List) via phone, email, and text message (including automated dialing or prerecorded messages) regarding your request and related home improvement services.
b) SMS Program
The Project Desk operates an SMS messaging program to facilitate home improvement estimate requests and, where separately consented to, to send marketing communications. The program includes two separate categories of messaging, each with its own consent:
- Informational & Transactional Messages: By checking the SMS consent checkbox on our form, you agree to receive automated informational and transactional text messages from The Project Desk and the specific service provider(s) assigned to your request, including estimate request confirmations, appointment scheduling coordination, contractor introduction notifications, and project status updates.
- Marketing & Promotional Messages: If you separately check the marketing consent checkbox, you also agree to receive automated marketing and promotional text messages from The Project Desk, which may include special offers, seasonal service reminders, and information about additional home improvement services. Marketing messages are sent only by The Project Desk. Consent to receive marketing messages is separate from, and not required for, informational and transactional messaging or any other service.
c) SMS Specific Terms
- You must be 18 years of age or older to use this SMS service.
- Opt-Out: You may opt out of text messages at any time by replying "STOP" to any message. Replying STOP will unsubscribe you from all text messages sent by The Project Desk, including both informational/transactional and marketing messages. After you send "STOP" we will send one final SMS to confirm you have been unsubscribed. You will no longer receive SMS messages from The Project Desk unless you re-initiate a request or provide new consent.
- Assistance: If you are experiencing issues with the messaging program, reply HELP for assistance or contact us at info@theprojectdesk.com.
- Rates & Frequency: Message and data rates may apply. Message frequency varies based on your interaction with our services and contractors.
- No Condition of Service: Consent to receive automated text messages, calls, or emails is not a condition of purchase or receiving an estimate.
- Carrier Liability: Carriers are not liable for delayed or undelivered messages.
d) Email
You may opt out of email communications by using the unsubscribe link in our emails or by contacting us directly at info@theprojectdesk.com
6. Limitation of Liability
To the maximum extent permitted by law, The Project Desk and Bedrock Growth Systems LLC shall not be liable for any damages arising from:
- Services provided by contractors
- Errors or omissions by contractors
- Delays, project outcomes, or disputes
- Any indirect, incidental, or consequential damages
Your sole remedy is to address any issues directly with the contractor.
7. Indemnification
You agree to indemnify, defend, and hold harmless The Project Desk and Bedrock Growth Systems LLC, and their respective owners, officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to:
- Your use of our website or services
- Your violation of these Terms
- Your violation of any applicable laws or regulations
- Any agreements or interactions between you and a contractor
8. No Warranty
Our services are provided "as is" and "as available" without warranties of any kind, express or implied.
9. Website Content Disclaimer
Content on our website, including blog posts, articles, guides, and other informational materials, is provided for general informational purposes only and does not constitute professional, construction, engineering, legal, or financial advice. While we strive for accuracy, we make no representations or warranties regarding the completeness, accuracy, or timeliness of any content on our website, and we are not liable for any actions taken in reliance on such content. Always consult a qualified, licensed professional regarding your specific project and verify local permit and building code requirements before beginning any home improvement work.
10. Intellectual Property
All content on this website, including text, graphics, logos, images, and design elements, is owned by or licensed to The Project Desk, a brand operated by Bedrock Growth Systems LLC, and is protected by applicable copyright and intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from any content on this website without our prior written permission.
11. Third-Party Services
We may use third-party tools and platforms to operate our services. We are not responsible for the performance or practices of these third parties.
12. Privacy
Your use of our services is also governed by our Privacy Policy.
13. Changes to These Terms
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
14. Dispute Resolution, Arbitration, and Class Action Waiver
a) Informal Resolution
In the event of any dispute arising out of or relating to these Terms, our services, or your use of our website, you agree to first contact us at info@theprojectdesk.com and attempt in good faith to resolve the matter informally for at least thirty (30) days before initiating arbitration or any legal proceeding.
b) Binding Arbitration
If a dispute is not resolved informally, you and The Project Desk (including Bedrock Growth Systems LLC) agree that any dispute, claim, or controversy arising out of or relating to these Terms, our services, our website, or communications you receive from us or contractors participating in your request — including any claims under the Telephone Consumer Protection Act (TCPA) or similar state laws — shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in Colorado or, at your election, by remote means such as telephone or videoconference. Judgment on the arbitration award may be entered in any court having jurisdiction.
c) Class Action Waiver
YOU AND THE PROJECT DESK AGREE THAT ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of more than one person and may not preside over any form of class or representative proceeding. If this class action waiver is found to be unenforceable as to a particular claim, then that claim (and only that claim) shall proceed in court rather than arbitration.
d) Exceptions
Either party may bring an individual claim in small claims court in lieu of arbitration, and either party may seek injunctive relief in court to protect its intellectual property rights.
e) Governing Law
These Terms shall be governed by the Federal Arbitration Act with respect to arbitration and otherwise by the laws of the State of Colorado, without regard to conflict of law principles. Any dispute not subject to arbitration shall be brought exclusively in the appropriate state or federal courts located in Colorado, and you consent to the personal jurisdiction of those courts.
15. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Contact Information
The Project Desk
A brand of Bedrock Growth Systems LLC
Email: info@theprojectdesk.com